This screen allows you to update the most recent customer activation record for Sinch or create a new activation record.

To access the Sinch tab of Record Management, select the Record Mgmt link located in the Number Admin section of the menu and then select the Sinch tab.

The screen is divided into two main areas:

• a top frame for specifying the toll-free number for the record to be created
• a lower area containing admininstrative and routing information.
  Schedule

  The top section of the Sinch screen appears as follows:

  

  This section is used for sending a single toll-free number or a batch of numbers to the Sinch carrier. Sending records is discussed below.

  Administrative and Routing Data

  The administrative and routing information section is broken out by the Activate and Change actions, controlled by tabs.

  At the top of this section is the Customer Order Reference field, used for tracking an order. This is available for both actions, while the remaining data are associated with the individual actions. It appears as shown below.

  
  Below this field are tabs splitting out the two actions available.
  • Activate allows you to activate a new toll-free number.
  • Change allows you to modify data for an active toll-free number.
  Activate

  Use the Activate tab when activating a new number that has not yet been loaded onto the Sinch network. The Activate portion of this screen appears as shown below.

  

  The table below describes the fields for this tab.

  Field	Description
  Product Abbreviation	Currently, the only valid value for this field is 8XX. This field is read-only and is shown because of the possibility of other values in the future.
  Billing Telephone Number	A contact number associated with this toll-free number. If specified, this field must be 10 digits.
  DNIS	The DNIS digits associated with this toll-free number. This field is only needed for a Service Type of Dedicated and is greyed-out when Service Type is set to Switched.
  Routing Label	The Sinch routing label associated with this toll-free number. This field is only needed for a Service Type of Dedicated and is greyed-out when Service Type is set to Switched.
  Terminating Number	The terminating number associated with this toll-free number. If specified, this field must be 10 digits. This field is only needed for a Service Type of Switched and is greyed-out when Service Type is set to Dedicated.

  Change

  Use the Change tab when modifying information on a number that has already been loaded onto the Sinch network.

  

  The table below describes the fields for this tab.

  Field	Description
  Change Type	The set of fields being modified for this change action. Each option indicates which field(s) should be changed at AT&T. Possible values include DNIS Remove DNIS Routing Label Terminating Number All change fields are initially set to read-only. Selecting the Change Type causes the appropriate fields to be editable or non-editable. If the Change Type is modified after entering values in one or more fields, any fields not in the specified change type are cleared out.
  DNIS	The DNIS digits associated with this toll-free number.
  Remove DNIS	Selecting a Change Type of Remove DNIS makes the Remove DNIS radio button active. This button may not be unselected; it is only affected by selecting a Change Type
  Routing Label	The Sinch routing label associated with this toll-free number.
  Terminating Number	The terminating number associated with this toll-free number. If specified, this field must be 10 digits.

  Sending an Activate/Change

  Once the desired information has been specified, the target toll-free number is entered. This is done by entering your number in the Toll Free Number field at the top of the screen.

  Select the button in the non-scrollable area at the top of the screen. A message will appear in the response frame (the bottom area of the screen) indicating the status of the request.

  Batch Change

  This function allows you to activate, change or move multiple numbers on the Sinch network.

  Fill in the appropriate fields as discussed above. However, instead of entering a toll-free number and hitting the button, leave the toll-free number field blank and click the button. The Batch Popup will appear. See Batches in the Common Features section for details on the Batch Popup.

  See Batches in the Common Features section for additional common details on this Batch Popup variation.

  Number History

  The Toll Free Number field under Schedule section of the top frame can provide a history of the number entered into the field. Clicking on the . image to the left of the field will produce a popup containing the change history of the selected number. For more information, see Number History.

  Customization

  There are preferences that may be set to change the behavior of this screen. Refer to Customizing 8MS for how to set User and Company Preferences and see Record Management Preferences for details on customizing this screen.